1. Information we collect
We may collect the information you enter in a consultation request, including your name, email, phone or WhatsApp number, city, education, destination, budget range, travel or refusal history, preferred contact method and any notes you choose to provide.
2. How we use it
Information is used to review your enquiry, match it to an appropriate consultant, contact you, prepare for a consultation, provide agreed services, keep service records and meet legal or security obligations.
3. Information about another person
If you submit information for a family member or another person, do so only with their knowledge and appropriate consent. Do not upload original documents or sensitive financial records unless a consultant requests them through an approved channel.
4. Sharing and service providers
We do not sell personal information. Information may be shared with service providers that support communication, hosting, records or payments, and with institutions or authorities only when required for an agreed service and with appropriate authorization.
5. Retention and security
Records are kept only as long as reasonably needed for the enquiry, service, legal obligations and dispute handling. Reasonable safeguards are used, but no online service can promise absolute security.
6. Your choices
You may ask to review, correct or delete information, subject to legal and recordkeeping requirements. You may also ask PoloFly to stop marketing communication at any time.
7. Contact
Privacy questions and requests can be sent to hello@polofly.example. This is a placeholder contact and must be replaced before final production use.